CLP Group
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Feedback on 2019 Annual Report

The Annual Report is a key document in communicating with our shareholders and other stakeholders.

  1. To enhance the quality of our annual reporting, please let us have your views by selecting the appropriate number below.
    1 = strongly disagree; 4 = strongly agree
 
Is the report easy to understand?
Does the report provide helpful information?
Page     strongly
disagree
strongly
agree
strongly
disagree
strongly
agree
Page
2 FAQ from our Shareholders   Is the report easy to understand? Does the report provide helpful information?
A Snapshot of CLP in 2019
4 About the CLP Group   Is the report easy to understand? Does the report provide helpful information?
6 Our Portfolio   Is the report easy to understand? Does the report provide helpful information?
9 Financial Highlights   Is the report easy to understand? Does the report provide helpful information?
10 Strategic Framework   Is the report easy to understand? Does the report provide helpful information?
12 Creating Value for Stakeholders   Is the report easy to understand? Does the report provide helpful information?
14 Chairman's Statement   Is the report easy to understand? Does the report provide helpful information?
18 CEO's Strategic Review   Is the report easy to understand? Does the report provide helpful information?
23 Shareholder Value   Is the report easy to understand? Does the report provide helpful information?
30 Financial Review   Is the report easy to understand? Does the report provide helpful information?
Business Performance and Outlook
40 Hong Kong   Is the report easy to understand? Does the report provide helpful information?
47 Mainland China   Is the report easy to understand? Does the report provide helpful information?
54 India   Is the report easy to understand? Does the report provide helpful information?
60 Southeast Asia and Taiwan   Is the report easy to understand? Does the report provide helpful information?
62 Australia   Is the report easy to understand? Does the report provide helpful information?
Capitals
72 Financial Capital   Is the report easy to understand? Does the report provide helpful information?
77 Manufactured Capital   Is the report easy to understand? Does the report provide helpful information?
81 Intellectual Capital   Is the report easy to understand? Does the report provide helpful information?
84 Human Capital   Is the report easy to understand? Does the report provide helpful information?
91 Social and Relationship Capital   Is the report easy to understand? Does the report provide helpful information?
95 Natural Capital   Is the report easy to understand? Does the report provide helpful information?
Governance
102 Board of Directors   Is the report easy to understand? Does the report provide helpful information?
108 Senior Management   Is the report easy to understand? Does the report provide helpful information?
110 Corporate Governance Report   Is the report easy to understand? Does the report provide helpful information?
141 Risk Management Report   Is the report easy to understand? Does the report provide helpful information?
152 Audit & Risk Committee Report   Is the report easy to understand? Does the report provide helpful information?
160 Sustainability Committee Report   Is the report easy to understand? Does the report provide helpful information?
165 Nomination Committee Report   Is the report easy to understand? Does the report provide helpful information?
168 Human Resources & Remuneration Committee Report   Is the report easy to understand? Does the report provide helpful information?
184 Directors' Report   Is the report easy to understand? Does the report provide helpful information?
Financials
207 Approaching Our Financial Statements   Is the report easy to understand? Does the report provide helpful information?
208 Accounting Mini-series   Is the report easy to understand? Does the report provide helpful information?
211 Independent Auditor's Report   Is the report easy to understand? Does the report provide helpful information?
220 Financial Statements   Is the report easy to understand? Does the report provide helpful information?
298 Five-year Summaries   Is the report easy to understand? Does the report provide helpful information?
Glossary   Is the report easy to understand? Does the report provide helpful information?
A Snapshot of 2019 Annual Report (Online Version)   Is the report easy to understand? Does the report provide helpful information?
  1. Your overall rating of this Annual Report is:
    (Please select the appropriate circle)
  1. Was there any additional information you expected to receive in the Annual Report? Please specify.
  1. Are there any questions that you would like to be addressed in next year's Annual Report or answered on the "Frequently Asked Questions" section of the Company's website. If so, please ask.
  1. Please feel free to add any other comments or suggestions you may have.
*Carbon Credits
As a token of our appreciation, each stakeholder who sends us feedback (through our online form) on any of our Annual Report (including our online snapshot) and Sustainability Report on or before 30 June 2020 will receive four carbon credits, which can be used to offset your carbon footprint. For example, this amount of carbon credits is sufficient to offset emissions generated by:
  • fuel used by an average mid-sized gasoline car in Hong Kong over 18 months; or
  • electricity consumption of an average person in Hong Kong in nine months.
About CLP Carbon Credits
CLP Carbon Credits is a carbon credits e-commerce platform through which customers located anywhere in the world can calculate their carbon emissions, purchase carbon credits online from CLP’s Smart Energy Connect and obtain an e-certificate in recognition of their move. These carbon credits represent the emissions avoided by generating electricity from CLP India's wind farms. The avoided emissions can be allocated to any individual or business through the purchase of a carbon credit and CLP completing a voluntary retirement of that credit on their behalf. Learn more at www.clpsec.com/clp-carbon-credits
We will send you the carbon credits certificate by email if you provide your contact information below:
Name
Email address




PERSONAL INFORMATION COLLECTION STATEMENT

"Personal Data" in this statement has the same meaning as "personal data" in the Personal Data (Privacy) Ordinance, Cap 486 (PDPO), which will include your name, email address and your opinion.

The Personal Data provided in this form may be used in connection with our management of your request, inquiry, comments and suggestions, conducting and publishing statistical and data analysis as well as sending of carbon credits certificates. Your supply of Personal Data is on a voluntary basis. However, we may not be able to follow up your request or inquiry, or send you the carbon credits certificate unless you provide us with your Personal Data.

Your Personal Data will not be transferred to any third party. CLP will disclose the Personal Data when required to do so by law and may also disclose such Personal Data in response to requests from law enforcement agencies or regulatory authorities.

Your Personal Data will be retained for such period as may be necessary for the above purposes and its directly related purpose(s).

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You can find out more about CLP's policies on privacy and personal data protection by accessing our privacy policy statement available on the CLP website at https://www.clpgroup.com/en/pages/privacy.html.